Never had any of those issues. But I do all my own imports, only me to blame. I do not trust import companies to be as "on the ball" as I am. Its only money and I like to keep as much of mine as possible. My last importation was as smooth as it could possibly be.I have used Cole International in Toronto. They ... SUCK! I think my brokers researched ways to screw up. What trophies are coming in? Anything Appendix 2 may be delayed. MAKE SURE THE SHIPPER SENDS THE STUFF FROM AFRICA by Wednesday or preferably earlier in the week. The airlines will try to delay shipment from Africa till the end of the week so it sits in their Canadian warehouse over the weekend waiting for Canada Food Inspection agents to do inspections the following week. That way you get hammered for storage fees. It's a racket.
I attempted to do my own import last time. Drove 24+ hours to Toronto, spent the night in my car and still had to come back without the stuff. All euro trophies. Again, anything that comes in on Thursday won't get released till following week at earliest. Turkish Airlines, Swiss Air warehouse, Canada Customs, and Canada Food and Inspection all drag their heels. I'm sure it's all a game to make business for brokers. Finally had to get my MP to light a fire under some beaurocratic asses. Then the brokerage and trucking company started playing their games. Here's the kicker: if I was bringing my trophies through the local border crossing myself, the customs agents there could do the inspection. But at mighty Pearson it must be done by CFIA, whenever they decide to get around to it. Somehow brokers can move things along a lot more expeditiously. I saw that first hand at the warehouse.Never had any of those issues. But I do all my own imports, only me to blame. I do not trust import companies to be as "on the ball" as I am. Its only money and I like to keep as much of mine as possible. My last importation was as smooth as it could possibly be.
I have no experience in Montreal as Op asked, but Vancouver seams to be very good. CFIA boss sent me an email stating all import ports have been "updated" on process. Both CFIA and CSBA agents were very good, but again stay fully informed and its YOUR responsibility, if you pass that on to an importer its buyer beware and your money. Mine were D&P and contained 5 CITES, still easy. Communication is paramount. My full report is on here under before and after hunt.
My advice is spend a couple hours learning process and do it yourself. Skip any importer.
MB
Yes, that is the "rules" that apply here at this border crossing but Toronto claims to be special. There supposedly Customs must wait on Food Inspection agents ... because they have more inspection agents available in Toronto and almost none here. It's all about job security. Bullsh*t in the tenth degree.No idea of your specifics, I sent electronic copies of all permits to both CFIA and CSBA. CFIA emailed back that permits were perfect, only inspection to verify by CSBA. I did read, explain and have copies of all regs, rules and their special electronic site specifics also.
My crate arrived Thursday at 1800, I called at 0800 Friday to inform all, drove to airport for 11 AM Friday, cleared and on rd to ferry by 1300. No issue.
Rules clearly state that CSBA opens crate and contacts CFIA IF something is wrong, IE parts do not meet Canadian import Standards listed in AIRS. If all permits confirm AIRS standards and nothing in crate is wrong shipment is released. If Pearson CBSA is not adhering to those import rules then I suggest informing supervisors with copies of regs and an email to head office in Ott.
Nobody have any Montreal broker suggestions? Sorry OP.
MB