I have used them twice and the work is very good. The facility in Windhoek is modern, clean and well organized.
Marike is the office manager and she's very thorough and efficient. I plan on using them again in a few months if I can connect with a buff.
My advice to you is ask to visit the facility, in Windhoek, on the way to the airport if possible. This will insure no confusion regarding what you want done. It's possible to view a large variety of mounts in real life, giving you perspective on the final look and size of African mounts. At that time you can also pay the deposit with credit card and review the invoice totals before leaving the country.
Open a WhattsApp account before you go and share the number with Marike in the office, this makes communication in voice and text effortless.
The only critical comment I have regarding Nyati Taxidermy is that they use cardboard,(heavy), for the shipping crates. In my experience using four different taxidermy company's, Nyati is the only outfit not using wooden shipping crates.
Pictures from 2021 at the facility in Windhoek