New owner of Oldest Gunmaker in America won’t fix my Gun.
This an email I sent to Rem Arms the new owner of the gun maker portion of Remington.
I have a Remington 870 Express 20 gauge youth shotgun. I am the original owner purchased 20+ years ago. This weekend my great nephew shot his first turkey and after firing the weld at the barrel/magazine ring broke. What it the procedure for having Remington to repair this gun?
After my son outgrew this gun, many children of family and friends have used this shotgun. Just my luck I have a dozen Remingtons
This their response:
Thank you for contacting RemArms, LLC,
RemArms, LLC. is a newly formed entity that acquired the Remington firearms division from Remington Outdoors Company. We are working diligently to obtain all necessary regulatory licenses and become operational. RemArms will be producing Remington branded firearms soon at the historic Ilion, NY facility where Remington has been produced for more than 200 years Our website,
www.remarms.com. is now online. Production of legacy Remington firearms is on track to begin in early 2021.
Due to the nature of the acquisition, RemArms LLC. is unable to service existing Remington firearms, honor any warranty or recall offered by the Remington Outdoors Company. As a show of our commitment to the Remington brand and its customers, once we become fully operational, we will do what we can to assist in resolving issues you may have with Remington product purchased through the Remington Outdoors Company.
We hope you appreciate the constraints that limit our ability to take care of firearms or other products made prior to the RemArms LLC acquisition of Remington firearms from the Remington Outdoors Company. In the future we will service product produced by RemArms, utilizing the highest standards available.
If you have any reason to believe that your firearm is not functioning as it is intended, please discontinue its use immediately and take it to a qualified gunsmith for inspection.
Please do not send your firearms to any Remington facility or repair center. If a firearm or other product is shipped to either Remington or a repair center, the delivery will be rejected.
If you seek repair services for your pre-RemArms-LLC “Remington” firearm, below is a list of repair centers who in the past serviced or repaired Remington firearms. Feel free to contact them about your firearm. For avoidance of doubt, these repair centers are completely independent of RemArms and are not RemArms’ agents, contractors, or affiliates. As such, RemArms does not endorse, guarantee, or warranty their work in any way whatsoever, and disclaims any and all liability in connection therewith. Additionally, you will be solely responsible for any charges incurred in connection with their services.
ST | Store Name | Address | Phone / Fax |
AK | Wild West Guns | 7100 Homer Drive Anchorage, AK 99518 | Phone:907-344-4500Fax: 907-344-4005 |
AZ | Sprague's Sports Inc | 345 W 32nd St Yuma, AZ 85364 | Phone: 928-726-0022 FAX: 928-344-4708 |
CA | J & G Gunsmithing | 7680 Barton Rd. Granite Bay, CA 95746 | Phone:916-786-9200Fax: 916-772-1932 |
FL | Higher Power Outfitters INC | 1826 Tamiami Trail, Punta Gorda, FL 33950 | Phone: 941-347-8445 Fax 941-347-8455 |
IA | Scheels All Sport | 101 Jordan Creek Parkway West Des Moines, IA 50266 | Phone:515-727-4065Fax: 515-727-4162 |
IL | Mann & Son Sporting Goods | 515 West Water StreetPinckneyville, IL 62274 | Phone:618-357-2911Fax: 618-357-3658 |
KY | Paducah Shooters Supply | 3919 Cairo Road Paducah, KY 42001 | Phone:270-442-3242Phone:877-772-3006 Fax:270-442-5022 |
MI | Williams Gun Sight | 7389 Lapeer Road/PO Box 329 Davison, MI 48423 | Phone:800-530-9028Phone:810-653-2131Fax: 840-658-2140 |
MI | Dick Williams Gun Shop, Inc. | 4985 Cole Road Saginaw, MI 48601 | Phone:989-777-1240Fax: 989-777-8028 |
MN | Alhman's Inc. | 9525 West 230th Street Morristown, MN 55052 | Phone: 507-685-4244 Fax: 507-685-4280 |
NC | B&B Arms | 9283 US HWY 220Business N, Randleman, NC 27317 | Phone: 336-339-3199 |
NV | Wild West Guns | 5225 Wynn Rd, Las Vegas, NV 89118 | Phone: 702-798-4570 |
NY | The Gunworks of Central New York | 5366 State Route 31 Verona, NY 13478 | Phone:315-363-7041Fax: 315-363-1043 |
OK | Sports World | 6841 East 41 Street Tulsa, OK 74145 | Phone:918-742-4027Fax: 918-742-3981 |
OR | Allison & Carey Gunworks | 17311 South East Stark Portland, OR 97233 | Phone: 503-256-5166 No Fax |
SC | Southland Gun Works, Inc. | 1228 Harry Byrd Hwy Darlington, SC 29532 | Phone:843-393-6291Fax: 843-393-9995 |
SD | Scheels All Sport | 2101 West 41st Street Sioux Falls, SD 57105 | Phone:605-334-7767Fax: 605-334-8936 |
VA | Triton Arms | 7668 Peppers Ferry Rd, Max Meadows, VA 24360 | Phone:276-620-8571 |
UT | Carter Gunsmithing | 938 West Utah Ave Payson UT, 84651 | 801-465-7945 |
Thank you for your understanding and support of Remington firearms, America’s oldest gunmaker.